Oct 18, 2006

Wherefore Art Thou, QA?

A former ePrizer sent me a link to a current Instant Win promotion for Harrahs. Wow. I'm curious what happened in the short amount of time since I'd been at ePrize when everything on the front end looked tight. In my earlier posting about ePrize reverting to "old school" table-based HTML. At least with that the front end looked okay, even if it wasn't optimal from a back end perspective.

This Harrahs promotion, though, whew! It stinks on ice. Take a look at the homepage.

Not only is there no font face specified in the CSS (desipite tons of span tags that refer to an undefined "textTimes13" class) but there are also these funky line breaks all over the place. Taking my font down from its "natural" setting on Firefox makes the text line up correctly but there are hard-coded <br /> tags all over the place. That's just the first page. Let's not even talk about the placeholder "Back" link on the error page that is referred to as a "Back Button" despite it not being a button. And then there are the monstrosities disguised as pop up windows for the FAQ and Rules pages...

I can only say that neither the Interface Developers (or whatever they're calling themselves these days) nor Quality Assurance caught this and raised a fuss. I remember hearing horror stories of how stringent QA could be and I just don't see the folks of old allowing such slop to get through to the public.

5 comments:

watchfuleye said...

Wow -- very good catch and very surprising to see such a significant lapse in quality. Do you attribute this to trying to stuff too many projects through a production team with limited capacity, or just poor hiring of unqualified employees?

NoLimits said...

My gut tells me that this is from outsourcing.

dizgruntled said...

I think this is 100% TOO MANY PROJECTS THROUGH PRODUCTION.

But let me be clear, production is doing what their told to do. Although a developer should be 'accountable', you cannot move digital mountains in 4 hours.

Oh god, that promo sucks.

yearofthechump said...

I think management should be held accountable. I remember coming in one morning with Robb giving us all a speach about how quality was a problem and we had many live issues. He basically blamed it everyone else, never once mentioned that maybe there needed to be more people. Management there just does not understand it. The employees didn't start slacking off or doing a crappy job. I worked just as hard the day before, as I did the day I started.

watchfuleye said...

We want more posts. Where is today's post?!